Shipping policy
Shipping Policy
Last Updated: June 17, 2026
Thank you for shopping at canshirts.shop. This Shipping Policy explains how we process, ship, and deliver your orders.
Business Information
Business Name: Radha Enterprise
Brand Name: canshirts.shop
Email: canshirts@outlook.com
Phone: +91 70411 00810
Registered Address:
B-292, Shyam Nagar Society
Navagam, Near Shyam Nagar BRTS
Kamrej
PO: Kamrej Char Rasta
District: Surat
Gujarat – 394185
India
Order Processing Time
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Orders are processed within 1–3 business days after successful payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During peak seasons or high order volume, processing time may take slightly longer.
Shipping Coverage
We currently deliver orders within India only.
Delivery availability depends on courier service coverage at the customer’s location.
Estimated Delivery Time
After dispatch, estimated delivery time is:
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Metro Cities: 3–7 business days
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Other Cities: 4–10 business days
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Remote Areas: 5–12 business days
Delivery times are approximate and may vary due to courier delays or external factors.
Shipping Charges
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Shipping charges (if applicable) will be shown at checkout.
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We may offer free shipping promotions from time to time.
Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if provided).
Customers can use the tracking link to monitor delivery status.
Incorrect Address
Customers must provide accurate shipping details.
We are not responsible for delays or failed delivery due to incorrect or incomplete address information. Additional charges may apply for re-shipping.
Delayed Delivery
Delivery delays may occur due to:
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Weather conditions
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Courier partner delays
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Natural disasters
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Public holidays
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Unavoidable operational issues
We are not responsible for delays caused by third-party logistics providers.
Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us within 48 hours of delivery or expected delivery date.
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Provide order details and photos/videos (if applicable).
We will coordinate with the courier partner to resolve the issue.
Cancellation Policy
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Orders can be cancelled before shipment only.
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Once shipped, cancellation is not possible.
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After dispatch, customers must follow the return process.
Return Shipping (If Applicable)
If return is approved due to our fault (wrong/damaged item), return shipping may be arranged or reimbursed.
If return is due to customer preference, shipping costs will be borne by the customer.
Contact Us
For shipping-related queries:
Email: canshirts@outlook.com
Phone: +91 70411 00810
Address:
Radha Enterprise
B-292, Shyam Nagar Society
Navagam, Near Shyam Nagar BRTS
Kamrej, Surat
Gujarat – 394185
India
By placing an order on canshirts.shop, you agree to this Shipping Policy.